After registration, how do I edit my account details?
Editing your account details is very easy. You just need to login and then click on Edit Account and you should be able to update your preferences there.
Can I update my payment processor information?
If you have entered information while registering for an account, then you cannot modify or change the current values in your account profile. You will need to contact us to modify your payment processor details. However, if you did not enter any payment processor information while registering, you can enter your payment information in your Edit Account page yourself.
Can I update my e-mail address?
Your e-mail address can only be updated or edited after seeking the assistance of our support representatives. This is for your security.
I wish to delete my account, how can I do it?
As much as it makes us sad to hear about this, we will be able to delete your account upon request. Request verification will vary depending on your account status with us. If you have no active deposit, then a delete request will be quickly processed, but if you have active transactions in our system, we will need to do manual verification methods in order for us to complete your deletion request.
Is it possible for us to make multiple accounts?
We understand the need for registering multiple accounts, if and only if you wish to separate each transaction from your current ones. However, strict rules may apply depending on your purpose. Please be advised that we have strict rulings when it comes to issuance of multiple accounts, so for better understanding and to prevent misunderstanding, please seek customer support prior to registering your other accounts.
I cannot access my account, please help.
Access to your account can be made more secure by activating one time pin requirement for each login. You can set this to different levels of security in your account area. Click on the Security button on the account menu after logging in for better understanding on how each setting works.
Can I refer my friends?
It is our intent to make our company well known in all parts of the world, thus referring friends is one way to make this happen. Please be advised though, that referring fake friends (referring yourself to make it appear a friend) is illegal in our dealings. Please refrain from doing this to prevent problems to your account.
How do you detect multiple account violators?
We have unorthodox methods in identifying these malicious accounts. We are prohibited from announcing our methods publicly. Please just exercise common sense when dealing with our company. This way, your account will remain intact and will not have any issues.
Do you accept international customers?
Yes. Our operation is actually international. We do not cater to local clients in our jurisdiction.
What payment methods or forms do you accept?
We accept the following payment forms and e-currencies, (1) Perfect Money, (2) Bitcoin, (3) Payeer, (4) Bitcoin, (5) Advcash(minimum deposit $500), (6) Bitcoin(minimum deposit $500). In some cases, we will accept Western Union as well. This will depend on the availability of our receivers.
How much is the minimum deposit you can accept from me?
To make a good amount from our company, you might need to invest at least $500. But we do understand that there are others who wish to start low and grow their investments gradually, so we have opened our doors and lowered the minimum amount we accept to just $50.00 .
How high can I go?
We have set each transaction maximum to $500,000.00 (Fifty Thousand United States Dollars), but you can always make several transactions on any single day. There is in fact, no limit to the amount you can invest with us.
I made a deposit but have not made a profit?
We understand that you want to make money as soon as possible, but please take a look at our plans and see which one you have invested in. All of our plans will pay you upon the maturity of expiration of the deposit. This means that the duration of the plan will need to complete in order for you to receive your returns on your account.
Can I make a deposit from my account balance?
For your convenience, we have enabled this feature to save both parties, time and fees. This should enable our customers to maximize their profits without sacrificing fees they may incur when making in and out transactions.
I made a deposit but it wasn't added, what should I do?
Some payment processors, especially Bitcoin deposits, take some time to get added to your account's deposit list. Each deposit is verified randomly, regardless of automation. if your deposit is still not added after 30 minutes, please seek the assistance of our customer support team.
Is Bitcoin added automatically after sending?
Bitcoin deposits will need to receive a few confirmations from the Bitcoin network in order for them to be verified and for our system to automatically activate them in your account.
Can I make a deposit from account balance?
Yes you can do this.
How much is the minimum amount I can withdraw?
As with the case of our minimum deposit, we have decided to lower the minimum withdrawal amount to just $0.10. We just hope that our customers do not bombard our system with hundreds of withdrawals in this amount as this will affect the speed of our operation. Please try to accumulate higher amounts and schedule your withdrawals properly, for us to save time and effort, and for your side to save on fees and receive your withdrawals much faster.
Are there fees when withdrawing?
We do not charge any fee for your withdrawals. However, the payment processors you use may charge you a fee to receive a transfer. Check your processor fees for more information.
How much time do you take to process withdrawal requests?
We will process your requests instant. This process usually takes few seconds but the actual processing of your withdrawal will vary mainly on our online time.
Can I withdraw via different processor?
The system that our company uses, segregates all fundings and earnings in your account. This means that your Perfect Money deposits will earn Perfect Money balance and can be withdrawn only via your Perfect Money account. Same applies to referral commissions earned from your downlines.
Affiliate program questions
Who can join your referral program?
Regular members can participate in our affiliate program.
How does the referral program work and how much can I earn?
We offer a flexible affiliate program to our customers. It is a great way to make extra money. By inviting more people to our investment programs, or promoting our website using our banners or text ads you earn more of your referral deposit volume. You will instantly receive a 3% commission from any referral that deposits to their account.
Can I recommend myself for commission and bonus?
No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.
When will referral commission be added to my account balance?
It will be added to your "Available to Withdraw" balance immediately after your referral make a deposit.
Is there any limitation in the amount of referral commission?
No, there is no limit. Therefore, the more your referrals invest, the more you can earn.
Can other members of my family open an account and use the same computer that I use?
Yes, they can but accounts must have different names and email addresses and you cannot refer them because this is a prevention of creating numerous accounts and making deposits through your own referral link.